• Privacy and Policy
Regulatory Compliance

9Ja Settlement will comply with all applicable laws and regulations related to foreign currency exchange services. This includes, but is not limited to, Anti-Money Laundering (AML) regulations, Know Your Customer (KYC) requirements, and the USA PATRIOT Act. The company will conduct regular internal audits to ensure compliance with all regulatory requirements.

Customer Identification and Verification

9Ja Settlement will collect and verify customer identification information in accordance with KYC requirements. This includes collecting a government-issued photo identification document, such as a passport or driver's license, and verifying the customer's identity through a reliable and independent source. The company will also maintain records of customer transactions and information in accordance with regulatory requirements.

Currency Exchange Rates

9Ja Settlement will provide exchange rates that are competitive and transparent. The exchange rates will be displayed prominently on 9Ja Settlement website and App. 9Ja Settlement will ensure that customers are informed of any fees or charges associated with their transactions.

Transaction Limits

9Ja Settlement will impose transaction limits to mitigate the risk of money laundering or terrorist financing. The limits will be set based on the customer's identification and verification information, the purpose of the transaction, and other relevant factors. 9Ja Settlement will monitor transactions that exceed the set limits and report any suspicious activity to the appropriate authorities.

Customer Service

9Ja Settlement will provide excellent customer service by ensuring that customers are assisted promptly and efficiently. The company will train its staff to provide accurate and clear information on exchange rates, fees, transaction limits, and other relevant matters. 9Ja Settlement will also provide customers with the necessary information on regulatory requirements and procedures.

Privacy and Data Security

9Ja Settlement will safeguard customer information by implementing appropriate measures to protect against unauthorized access, disclosure, alteration, or destruction of data. The company will comply with all data protection laws and regulations and ensure that customer information is not shared with any unauthorized third parties.

Employee Conduct

9Ja Settlement will ensure that its employees adhere to high ethical standards and conduct themselves professionally at all times. 9Ja Settlement will provide regular training on regulatory requirements, customer service, and data protection to its employees. 9Ja Settlement is committed to providing reliable and efficient foreign currency exchange services to its customers while ensuring compliance with all regulatory requirements. 9Ja Settlement will continuously review and update its policies and procedures to ensure that it maintains the highest standards of service and compliance.

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